Customer Testimonials
Bob listened to what I was looking at on line and quickly got back to me with the details on my questions about the truck that I was interested in. As I was dealing with a truck without actually seeing or driving it, he made easy to figure out what the truck actually was with good detail. When I got to the dealership the truck was as described. Where it is a used truck, one never knows about what could happen with in a few days or a week or two after the purchase. He assured me that if any ...
Bob was MORE than helpful. Bob brought all of the paperwork to my home, and even with my kiddos running around he was calm and kind.he made this process so easy!
I knew what I wanted & they made it happen! I was super pleased with how quickly Bob Van Gorden worked! Everything was done within 2 hours. I traded in my escalade for a stunning highIander, which took me months to pick out. He made sure it was filled with fuel and completely clean before I left the lot. He is a real straight shooter, no gmaes or gimmicks. This made my car buying experience amazing! I would most defintely recommend him to anyone!
Their website was very informative with a section to break down the estimated lease payments. This is a very much appreciated feature as most dealers keep the info very close until you are AT the location. I found the car online, did most of the transaction over the phone and picked up my new vehicle the next morning. Felt very personable when I walked in because my name was on a board with "Congrats!" next to it. The dealership was friendly and down to earth. Jeff Warren did a great job. He went over all the features of ...
We have worked with Central Maine Motors for a few years. This is the third car we have bought through them and the second with Emmitt. From sales to finance and service, we have always been happy with our experience!
Walking into the dealership I was greeted politely by all of the employees. Working with Emmitt was very nice. He took the time to go over all of the details of my new Jeep and all of the paperwork
Buying a car in the middle of a pandemic and car shortage was hard. Bob listened to my wants and needs in a vehicle. The 5 months and my indecisiveness didn’t make Bob’s job any easier. Yet he never once made me feel bad for taking my time to decide or asking him a lot of questions. He was patient, kind and never pressured me through my car buying process. I would highly recommend going to see him to help you buy your next car.
Central Maine Motors provides you with the best buying experience! They work with you to exceed your expectations! Our salesman worked to find the perfect vehicle for us!
I put in a request online to get the value of my previous vehicle. Bob reached out to me and I was up front and honest and told him I was unsure of whether or not I wanted to trade. I gave him an idea of what I was looking for. He would periodically text me and see where I was at with my decision. Definitely not pushy at all! I told him I appreciated that, because with me personally that would tend to push me away. I went in for an appraisal yesterday and I felt from the time ...
Wonderful and easy experience buying my new RAV4 and highly recommend! I’m new to the Augusta/Waterville area and glad I decided on this dealership.
Great place, excellent service, sales person was great. Will be shopping here again when ready to trade in. I wish I have gotten my other vehicles here instead of where I used to go.
I’ve always had a great service before and after the sale. Everyone that I’ve dealt with in any capacity has gone above and beyond to make it a great experience.
Jeff is the dealer that makes it happen,he’s intelligent, kind, listens to my ranting and always puts me in my dream car!
They gave great service! Tyler was super helpful! The process was not very long, and I went home with a truck that day! I love it!
We have always had a great experience at Central Maine Toyota when purchasing a new vehicle. Salesman Phil Roy was great to work with.
I always come to Central Maine Toyota because I know what to expect and this time it was way beyond my expectations. I let Bob know what I was looking for in a vehicle. How much time I had to spend that day at the dealership (2hrs 15mins) and what I was looking for in the finance range. Bob delivered on everything! It was the best experience yet!
Not pushy at all. I didn't feel like I was getting taken advantage of. Great to work with.
Evan made the experience a pleasant one. I told him what I was looking for. He didn't have it on the lot at the time. He called me a few weeks later to let me know the car I was looking for was now on the lot. He let me know within an hour of the car hitting the lot. Sent me pictures and worked with his manager to hold the car for me until I could go to the dealership and test drive it. The car is amazing. Everything I wanted and more. Evan was great to deal ...
Very good buying experience. Emmitt was low pressure, very knowledgeable. Made us feel very comfortable. Price was reasonable. Deal was very straightforward. We will be back in a couple years to replace our van.
There was a good selection of target vehicles (2018 Toyota Rav-4). The was knowledgeable, helpful and friendly. The documentation was relatively quick and efficient.
Bob had excellent communication and follow through. Very straight forward process and and would not hesitate to do business with again. Thanks for an easy transaction.
I told him what we was looking for and he took the next step and found what we were looking for. This process much easier with him.
great to work with and no pushy sales tactics like most other salesman. overall good expierance at the dealership. i would recommend him to anyone
Good service and competitive pricing given the times. Smooth transaction overall. COVID-19 protocols with masks, etc were a bit loose and might turn off some potential buyers.
I worked with Sam poulin and Jeff warren on finding and secure a amazing deal with even better service thank you both y'all rock !
We were very happy with the service here. They even stayed late to put us into another vehicle. We would buy our next vehicle from them.
Jeff was super helpful and made me feel at ease with my first ever lease! He’s kind, patient and knowledgeable. I will be back to see him and send others who are shopping his way!
Matt Loubier was so helpful getting us into the vehicle we needed for our family! Knowledgeable, quick, and got us a great deal! Highly recommend!
Hard working salesperson got us the exact vehicle that we wanted. He had to contact many dealers due to the shortage of vehicles. He was persistent until successful.
These guys went above and beyond to locate the truck that I would be happy and satisfied with. Trucks were hard to find during COVID. In and out as always with the vehicle I liked. Thanks again Garrett Gallagher. This is our fourth personal vehicle since 2017 ,great people to do business with, Steve and Garrett are exceptional.
Worked with Garrett who was super patient and helpful. Never pushy and kept me well informed. I would recommend him to anyone who doesn't want to deal with the "haggle type of salespeople". Thanks again Garrett!
I worked with Bob a year ago and didn't end up buying the vehicle but contacted him again and he so very helpful, knowledgeable and a delight to work with. I hate games when buying a vehicle and I didn't get that with Bob. He answers your questions without a bunch of blather (which I hate). He is great to work with and I highly recommend him to anyone looking for a Toyota or one of their used vehicles. He knows his stuff and doesn't waste time.
From the salesman, Jeff Carter, to finance, parts, service. They are all great and go above and beyond to help and make sure the sale (in my case) or any service or parts questions.
Jeff Warren was helpful, friendly, and made our car buying experience quick and painless. Probably our best experience at a car dealership yet. Thanks, Jeff!
Without a doubt the best dealership in the state. Everytime I've been there I receive excellent service and free cookies. Quick oil changes too!
Jeff was amazing to work with. I would suggest to deal with him when buying here. He made the deal simple and easy to understand.
Great service, was fast and did not have any hassle or stress buying my new truck, would recommend there service to my friend and family
My salesman, Kevin Beck was very pleasant, and also very knowledgeable about the 2021 Buick Enclave that I purchased. I would recommend him, and all at the people at this dealership. Sincerely, Melody Leary
Garrett Has been our salesman for the last four vehicles we have purchased from this dealership. Best customer service I've received from a dealership! Trust me, that's not a compliment I give often. Most of the people there are great, but Garrett is the best!
ok if i have to windows look disgusting inventory was great knowledge about questions i had was limited but he tried very hard and will only get better at his job trucks awesome so far
Jeff was extremely helpful and I would definitely recommend seeing him on your next purchase. He was friendly, professional and and overall great to work with.
I am completely satisfied with the service I received. My salesman was a really nice guy. He was well informed on the vehicle I bought. He explained how things worked
We have purchased many vehicles from many dealers and our last few have been from Central Maine Motors. Our sales person, Jeff Carter makes the car buying expirience painless. To many buying a new car is an anxious, dreadful experience but I assure you, this is not the case here or with Jeff as your sales person. We happened to order our last vehicle, Jeff explained the process and assisted in every step of the way and communicated with us WITHOUT us inquiring after the order. A welcome change getting that kind of service. If you are in the market ...
Very clean people are great to work with . Mike was very help full . He was the reason I bought from central Maine motors.,Very help full
Very excellent service and quick to make a deal I am very happy with my purchase and Jake laveire very nice working with central maine Chrysler
We purchased a vehicle a few years ago from Jeff and were very pleased with his approach so we asked for him this month. He's professional, answered all our questions and we didn't feel rushed. He has great interpersonal skills, great customer service. We will recommend him if we know of someone looking for a vehicle. On a scale of 1 to 10, 10 being the best, I rate Jeff a 10 in all aspects.
Bob Van Gordon made my purchase stress free, fast and COVID-19 safe. He answered all my questions and found the best vehicle for my needs!!!
Trying to sell/trade-in my car, I was contacted by Mr. Van Gorden, and he just so happened to have one of my favorite cars I’ve been eyeing since I could drive. Bob was super friendly and after a short test drive, we were able to work everything out and I left feeling very satisfied. After a thorough, stellar detail, they were able to meet me halfway in Bangor to deliver my car! Overall very satisfied with the friendly, helpful staff and services.
Had an amazing experience at Central Maine Motors in Waterville Maine. I would recommend anyone to buy their first vehicle here. Prices aren't to bad either!
Lance did an excellent job, very helpful, knowledgeable, and friendly. I was impressed with how easy the process was and the follow up was great
Our second purchase from them. They were helpful, courteous and no pressure. Got us out of a bind with the previous car. Some of the usual tactics like making us wait for long periods of time, but overall better than other dealers we've encountered.
We just purchased our fourth vehicle from Central Maine Toyota since 2006. Overall a good group of people to do business with, selling and servicing a very good product.
Customer service was outstanding and friendly! My car is beautiful! and my first time car buying experience was awesome! Thank you so much! and Jeff Carter made everything simple for us to understand!
Kurtis was absolutely fantastic and went above and beyond to get us into something we wanted and didn't try to just get us into something that would be faster to finance. Everyone was extremely friendly and hard working and we couldn't be happier! We will definitely be returning customers and will recommend CMCDJRF to everyone 😊
Very happy with my purchase, I never felt pressured. Will be recommending to family and friends. Would definitely purchase another vehicle with them again when the time comes.
We have purchased 4 vehicles from this dealership over the years due to stronger selection and pricing. Jeff has always been responsive to our questions and pleasure to work with in finding our vehicles.
We had a great experience. Found the right vehicle and the financing took less time than expected. Bryan James was our sales rep and I'll be referring people I know to him in the future.
Our 3rd vehicle purchased there. Great selection to choose from and the staff really makes you a part of the process. They point out each step and don’t continue to the next until all questions are answered and understood.
Found the Tacoma unicorn we were looking for, and the customer service we received was amazing too! Ryan Crocker took care of us, we couldn’t be happier with the experience...thank you again Ryan! And I want to add everybody that we spoke to there was friendly and cordial, which made us feel at ease. Dealerships usually stress us out, never felt uncomfortable ever!
This is the best place you will ever go to buy a car. Fast, friendly and professional service. Will be buying again from them again.and again. Will be referring any and everyone I know to Adam. Thanks.
I was shopping for a Toyota hybrid online for my daughter.I contacted Bob to see if they could match a competitors price.Not only did he match it but be beat it by a couple hundred dollars.He had us in and out in no time. Just what i like. Thanks Bob!!
I have had had the pleasure of leasing two Toyota Tacoma trucks through Central Maine Toyota. The sales department with their no pressure tactics, coupled with extreme willingness to work an arrangement by to make all parties happy have made my business here very smooth and easy. Also the service department is state of the art and knowledgeable with fast, very friendly and conscientious service people. You won’t be disappointed!
I reviewed a Toyota Tacoma online, and contacted the dealership. Bob V was my contact, and he made the whole purchase nice and easy, especially in these times. Very pleasant and easy to work with. He listened to what I said, and I appreciate that. The whole process was a breeze, and thanks to Bob I didn't have to miss much work to get behind the wheel of my new ride.
I've personally have bought 3 vehicles from Central Maine Motors and everything has been wonderful. 2 were brand new and never had any issues and paid a fair price. The used truck I purchased ended up being a lemon but they repaired it at no cost to me for the 3 months I owned it, after all the issues they ended up taking it back and getting me into something else. They have always worked with me and got me into the vehicle's I've wanted. Jeff is my sales guy and is always very friendly and willing to help no ...
Got my second vehicle through Nick Souviney. Would recommend him to anyone looking to buy or lease a new vehicle. He walks you through everything thoroughly and makes sure you leave satisfied.
I called about a vehicle I saw an ad for and they told me it was in. I drove there and test drove it. Decided I wanted it and we proceeded with my trade. The entire process was about 3 hours due to the busy day they had. The only issue I had, which I know is part of the process, was what they offered for my trade in. I felt it was a bit low but, they bumped it up to a more acceptable price. The staff were friendly and tolerated my energetic children.
Jeff Warren was a pleasure to work with, and provided excellent service. He too the time to explain all the features and how to use them in the new Jeep compass. Very happy with my purchase.
Very efficient and did as promised. Lance was very good. Quickest time I have been in a dealership. I would recommend give Lance a call.
Our salesperson Bryan James was great. He was patient with me and always responded when I had a question. I’ve had a couple of glitches after I purchased the vehicle and he is going to help me out with those. I would work with him again and would recommend him and your dealership to anyone who is vehicle hunting.
The space itself is bright, clean, quiet and filled with polite and helpful people Buying a car with Jeff Warren was so comfortable. He is knowledgeable, patient, helpful and just the best! Could not have been a better experience. Every need was quickly taken care of. I would gladly refer others.
My wife and I enjoyed working with Bob, as he is very personable and patient. We looked at and tried out several vehicles - new, used and certified. We set out to buy a certified Tacoma, but found we could purchase a new truck for the same money. We will look him up the next time we are in for service. Nice guy and great buying experience.
Jeff Warren is an amazing salesperson...we told him what we wanted and needed in a vehicle and he came through for us with exactly what we wanted! We will definately be a repeat buyer when looking for out next vehicle.
Best dealership around!!! I live my 2018 jeep Cherokee limited I got everything I wanted in my deal without even asking for it. They went above and beyond to get me in my new ride . Absolutely amazing!!! Will be coming back! Five stars⭐️⭐️⭐️⭐️⭐️
Friendly and easy going. Works hard to please the customer. It was a positive buying experience. I will return here to buy my next vehicle.
Lance was great! He had all of my paperwork ready as he knew I had a busy schedule that day. Smooth process! Thank you Lance!
Jason Lyford and Isaac Veilleux were a pleasure to work with and we couldn't be happier with the Jeep Compass that was found for us!
Bob was great he listened to what I had to see and gave positive feedback. He made the car buying experience a comfortable action. I would recommend him to all I know
Very happy with our purchase! We appreciate the time Jeff took to make this work for us. We will spread the word to other family members about Central Maine Motor group. Thank you Jeff!
Excellent customer service and very patient and helpful with all of my emails and questions. The whole process was the fastest we have ever experienced at a dealership. We will definitely be back in the future.
Great experience! Salesperson, Mike L., was awesome! Have already recommended dealership to another person I work with. Love my Wrangler Unlimited. Will be back again!
I was surfing the web and left my contact info at a few dealerships. Some responded by email but Bob called me. He was very helpful and knowledgeable. While they did not have the vehicle I wanted on the lot, he found one in southern maine and had it on his lot the next day. I love my new Tacoma! My only "negative" was his choice of baseball team!! 🙂 Thanks Bob.
I purchased a used 2015 Mazda last year. This year the car had a few issues and required to be in their shop a few times. After a year they sat down and apologized for the issues and offered to buy me out of the loan. I appreciate the effort and work they put into the car and then me, the customer, even a year later to make sure I was happy with my vehicle.
My wife and I have purchased several vehicles from Central Maine over the years and have always had stress free experiences. Vehicles are always reliable. We don't shop anywhere else.
Bob was great to work with. He set out to find he perfect vehicle I was looking for. I would highly recommend him to anyone looking for a vehicle
Garrett was excellent and made the whole process of buying a car a very pleasant experience. He made me feel I could trust the dealership as a whole. Covid protocols were in place and adhered to. If not, I would have walked out. CMC should be proud of Garrett.
Excellent service very friendly and knowledgeable. They was able to get us in quickly and diagnose the problem and had a loaner waiting for warmed up on a cold day. We will continue to do business
Bob was a great partner during this process and he provided the exact level of service I needed which for me is quick and easy. I have no free time and just wanted to get the vehicle I wanted at a fair price which he did quickly and with zero hiccups. I’ve been a Charlie’s customer since 95 but am now your customer. Thanks. Mark
I dealt with Mr. Albee only. Contacted him randomly when I called CMT to price a RAV4 hybrid plugin. 2021. We made an appointment to visit two days later. Mr. Albee developed rapport easily. He was informative, and answered all questions. He has followed up with a couple of questions, one concerning the new plug in feature. He coordinated with his manager on price and other follow up details. The sales price was competitive with other dealerships in Maine. Mr. Albee followed up after the weekend with the financing arrangements I had made with my credit union. Communications were routine, and ...
Very easy to work with. Did not feel pressure. Jeff Warren was polite and professional. It was a quicker process than other vehicle purchases I've had in the past.
Great service! Jeff is easy to work with and made the purchase easy and no pressure but extremely helpful. This is my third Jeep I have purchased here through Jeff and I'll definitely come back for my fourth
I truly dislike shopping for vehicles and anything to do with having work done on vehicles. Garrett makes it a great experience! This is our third lease with you and the second with Garrett! He is great, no pressure, good information and we really appreciate his professionalism and genuine care for what we want and need in a vehicle!
Jeff has been a good friend for years, and have purchased vehicles in the past from him. He is up front and honest and just easy to deal with. Highly recommended.
It was a seamless transaction. The staff worked above my expectations, and got me into a vehicle I had been working towards purchasing. It was a great smooth process.
This dealership was fast, friendly, and very helpful throughout the entire process. This was my first car purchase through a dealership and it was the best.
I contacted with Bob by email when I was looking for a used car. He responded back the next day and I scheduled a test drive for Friday morning and by 1130 I was done signing all the paperwork and was driving my new Jeep home. My anxiety wasn't good when I got there it was my very first test drive my husband always did them. He's been deceased for 6 years now so everything was on me by myself. Bob was so friendly and respectful.. I told him we only go to Central Maine Motors for all our vehicles. ...
Always feel welcome here. We have purchased 7 Toyota’s here. Will never go anywhere else. Service Dept is fantastic. Top notch all the way.
The salesman that helped me get a car back in June was great! Tim Martin and his manager Owen texieria helped me out getting into a car that was comfortable for me! They are awesome
Our experience at Central Maine Motors was exceptional. Our Salesman, Ben, was knowledge and every aspect of the sale from the minute we walked into the dealership till the time we left the next morning with our new vehicle was a pleasant experience.
After wrecking our previous truck, Matt & Bob were incredibly helpful in helping us find a replacement truck that fit our needs and our budget. We woild urge anyone searching for a new or used vehicle to give them a chance to "make your day"!
Kurtis was beyond helpful and found us exactly what we were looking for. He was also kind and friendly, he seemed almost excited for our new vehicle as we were! the finance man (Dave) was also kind to us. Jason Lyford was kind and accommodating. The sales room was very clean, it made me feel comfortable to be there. Recommend highly!
